Contact Us:

  • B-33, Ground Floor, Lajpat Nagar 1, 110024
Place Your Order on Whatsapp

Contact Us:

  • B-33, Ground Floor, Lajpat Nagar 1, 110024
Place Your Order on Whatsapp
our Policy

Terms & Conditions

Terms & Conditions

Welcome to Le Gourmand Pâtisserie! By accessing or using our website www.legourmand.in, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General


  • Le Gourmand is a cloud pâtisserie off ering handcrafted French-inspired pastries, breads, viennoiseries, entremets and custom cakes.
  • We reserve the right to modify these terms at any time. Continued use of the website constitutes acceptance of the updated terms.

2. Orders & Payments


  • Orders must be placed through our website, aggregators or direct communication with our team.
  • Full payment is required at the time of order confirmation.
  • We accept online payments via credit/debit cards, UPI, net banking, and other approved payment gateways.
  • Prices are subject to change without prior notice.

3. Delivery & Pickup


  • We off er delivery across Delhi NCR and a pickup option from our kitchen.
  • Delivery time slots are subject to availability and may vary based on location.
  • Delays due to traffi c, weather, or unforeseen circumstances will be communicated to the customer.
  • Customers must provide accurate delivery details. Le Gourmand Pâtisserie is not responsible for failed deliveries due to incorrect addresses.

4. Custom & Bulk Orders


  • Custom cakes and bulk orders require a minimum lead time, which varies based on the complexity and quantity.
  • Advance payment is required for custom orders, and no cancellations are allowed once the order has been placed.

5. Refunds & Cancellations


  • You may cancel your order up to 24 hours before the scheduled delivery or pickup date. A 10% cancellation fee will apply to all cancellations.
  • Unfortunately, same-day cancellations are not eligible for refunds.

6. Quality & Ingredients


  • Our products are freshly made using premium ingredients, and we do not use preservatives.
  • Allergens: Our products may contain dairy, nuts, gluten, and other allergens. Customers with allergies should inform us in advance.

7. Intellectual Property


  • All content, including images, logos, and product descriptions on our website, is the property of Le Gourmand Pâtisserie and may not be used without permission.

8. Liability & Disclaimers


  • Le Gourmand Pâtisserie is not responsible for any allergic reactions, health issues, or dissatisfaction arising from product consumption.
  • We strive to ensure the highest quality but cannot guarantee exact colour or design matches for customized products.

9. Contact Us


For any inquiries, order issues, or feedback, reach out to us at:

📧 Email: contactus@legourmand.in

📞 Phone: +91 8800390772, 8800390416

By placing an order with us, you acknowledge that you have read and agreed to these Terms & Conditions.